Schedule

When UC Irvine realized that advisors had access to the right data in the wrong way, we harnessed business intelligence tools to provide richer and more timely reporting through a new self-service application called Compass.

When crafting access models for content management applications, there are two interconnected standard models: that of role assignment, and that of permissions assignment.

Revisit this online presentation: https://share.nearpod.com/vsph/ruhrcQd7Lu

Deploying Macs with JAMF Pro.  We will provide a high-level overview of Aggie Desktop, outline the initiative's goals and demonstrate the tools we use to achieve those goals, namely JAMF Pro.

Have you ever launched a product that did not have a happy ending? Have you ever started a project but somewhere along the way lost sight of why you were actually doing it?

What we do is important.  Without a connection of how our actions impact our organization, change can become an insurmountable obstacle rather than a positive agent for success.

UC San Diego launched a web application, Enrollment Authorization System (EASy) for students, staff and faculty to streamline the process of requesting and granting authorization to enroll in classes.  The system facilitates the enrollment authorization workflow communicat

Maintaining an enterprise software system is not walk in the park. The system is critical to the daily job of fleets of staff members across over 50 departments on the UCSB campus.

Managing multiple clouds doesn’t need to be complicated.  Experience how Cisco and our partner ecosystem bring together essential networking, security, analytics and management solutions to simplify how you connect, protect and consume your chosen Clouds.  Bringing together Cisco’s heritage of ne

Research data delivery is an important part of the UC mission.  This session will address how at UCSF, we went from a research data delivery time of 131 days to 78 days by streamlining our processes.  With close collaboration with CTSI, we improved client satisfaction and decreased mean ticket re

In 2017 the UC Electronic Accessibility Committee initiated a request for proposals for automated web accessibility testing software as well as web accessibility training services.

The Research Data Management program at UC Berkeley has, for the past three years, provided on-the-ground consulting to researchers from disciplines spanning the campus.

Browse, Request, Find Answers, Get Help, and My Stuff

The recent IT Rationalization at UCR presented an opportunity to completely revamp the central IT helpdesk to an effective and trusted campus partner. This transformation required us to focus on ourselves as people, our processes and the tools used in our daily service delivery.

We all write email, give presentations, and/or answer lots of questions from our teams and managers. The "What? So What? Now What?" method lets you quickly and concisely frame and address any topic in any of these formats.

UCSF has spent the last several years improving our security posture, including hardening systems, tightening border routers, expanding DLP, and adding other types of threat protection.

Coaching to Quell Lingering Resistance in the Wake of Change

I wish to discuss the history of women in STEM fields (focusing on the computer industry), including the challenges and the lessons learned. That history has a bearing on current workplace issues, and gives us a context.

When we set out to re-write Ilios in 2014 the most important metric we targeted with every decision was confidence. Developers had to be confident in every change,  and users needed to be confident in every release.

While Git is primarily used for version control for code and software development, it is also increasingly used for working with non-code data and files. Libraries in particular are increasingly using Git and GitHub in the context of metadata workflows.

In this session, Senior Solution Architect, Mitchell Hurd, will share best practices on how to enable cutting edge research in AI and machine learning through high performance computing, promote student success and retention through mobile engagement and simplify management through optimizing hyb

Are you a hardware person and want to know how the other half lives? Are you a software person who wants to make your code better? Are you an app admin who has to put out fires every day because of fragile software?

User interaction is fundamental to successful IT operations within an organization. A disconnect between the end user point of view and the IT professional is growing.

Compliance with accessibility standards is essential for allowing users of diverse technologies to access and interact with information on their computer, in apps, and through online sources.

Description:
This session looks at an active project at UC San Diego that has developed into:

The UC Health locations are forging partnerships with community hospitals and physician practices to host their respective Electronic Medical Record (EMR) systems.

The JobBuilder application was an on-premise application originally hosted by UC Merced.

We at UCOP TDS-EAS Team (Donna Yamasaki's team) re-wrote the application and hosted it on the Amazon Web Services (AWS) cloud for use by UC system wide.

The UC IT Strategic Sourcing Team and the UC IT community partnered on a UC wide RFP encompassing a wide range of IT infrastructure products in the following categories:  Routers and Switches, Se

We have all experienced situations where seemingly great technological solutions get implemented and then they fail spectacularly. This can be from low user adoption, complex processes or the simple fact that the solution was not what was ask.

The cost of care-and-feeding for user endpoints like desktop and laptop computers and mobile devices throughout their lifecycle typically far exceeds the purchase cost.

This session will discuss privacy and security issues with the residual artifacts created when using the Windows operating system.

Hooray! There’s a new rollout on the horizon and everyone’s gonna...love it? Well at the very least, you can apply these seven tips during your software rollouts to minimize confusion during times of change. 

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In this session Adam Napolitan discusses how to identify the different audiences coming to your site, their behaviors and how to design a site that can be optimized for many audiences.

UC San Diego is undergoing a physical, intellectual and cultural transformation. But we have a problem: the systems and processes that were once state-of-the-art are no longer adequate in supporting our core business functions.

Test Automation and Continuous Integration are two pillars of a robust DevOps culture. But how to get started?

We propose a workshop to bring together the community drivers and participants in the Carpentries activities (https://carpentries.org/).

This session will review important factors and key decisions that have driven our implementation and customizations of the enterprise software (PeopleSoft) our institution uses to track awards and process related financial transactions.  Areas of discussion will include: Chart of Accounts, the st

Many shared services within UC start small and grow over time.  Given the right conditions and support, services can expand from unit, campus, multi-campus, to system-wide and beyond.  Each step along the way presents new opportunities and challenges.  I'll share why we expanded UC Recruit and ho

UCOP rolled out a strategic sourcing contract with Zoom in 2016.  Penetration was so successful that contract pricing fell by 10% in 2017.  With the availability of this new tool to enhance collaboration, there has been a desire to utilize the tool in many areas.  Some of those departments contai

Join UC Merced on a journey of tremendous growth and transformation.  Learn how leadership is strategically and methodically managing the doubling of the campus footprint, roaring past 10,000 students by 2020, while maintaining the same OIT staffing counts.

UC now has a systemwide contract for the Siteimprove web accessibility review tools, which are available to everyone at UC. Learn how you can use them to make sure your websites are accessible to people with disabilities.

As part of the UC system wide Cyber Security Initiative, UCOP Information Technology Services partnered with each campus and the UC Production Control Shared Services Center (PCSSC) to migrate all UCOP file transfers off the existing UCOP server.

UCSF, faced with a daunting set of reporting requirements requiring multiple data sources and formats, identical reported figures that didn't match up, and diverse reporting platforms, modeled and built a data structure to house a wide array of numerical measures and metrics that are loaded and c

Overview of the new Co-Lo facilities in Quincy, WA and Irvine, CA.  Outstanding Tier 3 data center facilities featuring extremely stable infrastructure, high security, and established connectivity to CENIC backbone.  UC system negotiations and contracts are complete; plent

We all know that writing reports or making pretty graphs can only take you so far. Let’s show you what happens when you engage your stakeholders with dynamic graphs that can responsively represent your data the right way.

General security awareness training, phishing simulation and education, posters, contests…all are important aspects of a security awareness program; but are these efforts changing the culture of our organization toward a more secure minded organization?  One aspect that is makin

Join UC CIOs for direct interaction and discussion. At last year's UCCSC, the conversations centered around operating philosophies and career aspirations.  It was lively and fun and we encourage everyone to participate. Come with your questions!

The challenges of attracting and retaining cybersecurity talent have increased over the past several years, which puts the saying "necessity is the mother of invention" to the test.

Last summer a brand new Learning Tools Interoperability (LTI) application was rolled out at UCSF to connect students using our learning management system (Moodle) to their class schedules.

According to UCOP, over 40% of students UC-wide sometimes don’t get enough to eat. At the same time, an estimated 40% of food in the U.S. goes to waste. Come see how UCSF built a system to connect hungry students with food that was getting thrown out.

Join Aruba as we discuss how to best support and implement your mobility practice for student housing. Long considered the “Wild West” of BYOD, in recent years it has transformed into the proving grounds for IoT connectivity as well.

Using automation tools such as Ansible to automate provisioning and change management tasks is extremely attractive to IT Leaders.

The cloud provides significant capabilities to help organizations quickly deploy new applications and scale existing ones, but equally, it provides a whole new way to manage and respond to cyber threats and attacks.  In this session, attendees will learn about the key technologies, tools and proc

Change Management was spending most of their time following up on change requests lacking basic data. We will walk through our journey to improved CR data quality: process, tool updates, training, etc., while incorporating lean and agile methodologies.

Thinking about using ServiceNow to track Resources and Projects?

Berkeley Research Computing and UC Berkeley's Haas School of Business have partnered to provide new computing options to researchers at Haas.

Cloud computing environments have been designed around the needs of web development companies with in-house software development teams.

Are you being asked to do more with less? We are. IT is often expected to perform magic by automating business processes, but that fails miserably when the process is cumbersome to begin with!

We will describe our test planning and execution experiences in the UCPath Pilot conversion project. How we successfully used borrowed campus resources from HR, Academic Personnel, Payroll and Finance to plan, execute and validate each test phase.

Share our journey implementing an Enterprise Master Person Index (EMPI), a data registry that receives person information from multiple source systems and uses an algorithm with thresholds to match and link this information into unique entities.  Use of the EMPI solves patient and provider identi

In 2014, Vanessa Kaskiris joined a team in IT at the University of California, Berkeley. Subsequently, and after repeated escalations to management, she would initiate one of the largest investigations in University history and prove a hostile work environment based on gender.

The thousand decisions your department makes every day can't be directed in your executive offices or planned out by your managers. You need your entire organization to prioritize making every day better than the last.

In this session I will review and share my experience using Catalyst to plan and update the DRBC plan for UCB SAIT department.

Agenda

Researchers are producing data at an unprecedented rate. Once they publish, that data often gets tossed, lost or stored on a server under their desk.

Want to learn more about how electronic signature and forms automation are being used to streamline processes across UC?

Share our journey implementing Fast Healthcare Interoperability Resources (FHIR) with UCSF's Electronic Health Record (EHR).  FHIR is an interoperability standard developed by the HL7 Organization for the electronic exchange of data between healthcare applications.  FHIR consists of a base set of

First, a look at ITSM career paths and the relationship to workforce development - why it is crucial to the health of an IT organization.

The General Data Protection Regulation (GDPR) is a European law that UC must adhere to. GDPR has numerous requirements for data privacy and security, many of which impact requirements for systems and applications.

This session will begin with an overview of UCOP's MFA deployment, key decisions and lessons learned. Next we'll compare UCOP's solution to what other UC locations have done. Finally, we'll discuss how location MFA deployments can support stronger authentication for system-wide applications. 

All too often, we select technologies based on their abstract capabilities and feature sets -- or worse, on their ability to fit in a budget -- rather than on their strategic appropriateness for a school's mission and culture. This is an unavoidable consequence of the world we work in.

A surprising amount of code essential to academic research is written by postdocs, graduate students, and programming staff on limited grant appointments in research labs.  The process of transitioning ownership of code to a new research programmer is challenging under the best circumstances.

The IWE Framework project focuses on facilitating application development across the UCLA campus by providing services and tools available to all developers in order to create consistency throughout applications within the MyUCLA umbrella hassle-free.

The use of APIs within the Canvas LMS has opened the doors to automate many arduous tasks. This session will cover ways that the School of Veterinary Medicine has used those APIs to:

At UCSF we are and have remained one of the highest ranked clinical training programs in diagnostic radiology for the past four years. The secret to our success is in our educational innovation and our video conferencing on our large spread-out urban campus.

Make the most efficient use of your time by enjoying your lunch while you learn about continuous process improvement and how to participate in this growing community!

ScoreShare is a tool that provides academic advisors with student assignment performance data to better inform their decision-making processes and streamline advising sessions.

Joint session with UCD and UCI presenting/discussing their innovation initiatives.  More details to be updated here soon.

Do you want to help grow your organization's cultural values of innovation, experimentation, creativity and “success thru failure”?

UCSF has built and continues to improve a shared, secure, and HIPAA compliant research platform capable of storing PHI on AWS.

Have you considered deploying Application Whitelisting for your managed desktops?  We'll discuss how the central campus IT unit at UC Irvine has set up Microsoft AppLocker in Windows 7 and Windows 10, the benefits and productivity improvements we have experienced for both the Desktop team a

Is your campus using Digital Signage to the best of its ability? In this session we’ll discuss some of the Digital Signage technologies used at the UC San Diego campus. The focus will be broad and touch upon everything from simple setups to interactive wayfinding kiosks.

Our IT communities aren’t just for socializing. Ideally, it foster learning, lets us get our job done faster, and encourages us to collaborate for campus-wide successes. Every campus focuses on community development in different ways.

Ready to learn how to make an effective presentation? Here’s your chance...

Description: Join us for a discussion on how we created the PrEP-Rx tool using the agile methodology to support San Francisco’s Getting to Zero initiati

How do you build a complex library of design patterns and styles that are compliant, accessible, responsive, and can be used across platforms and content management systems?

The University of California has been contributing to an EDUCAUSE Center for Analysis (ECAR) working group that is examining the ITSM concepts of a “service owner”.

Admit it: You have a certain way that you like to do things. Guess what? So does everyone else!

Want to do something when you see coworker being talked over, but aren't sure what? Tired of feeling helpless when you read an offensive email on your community's mailing list, but have no idea how to respond?

Let's say that your pool of licenses won't stretch across your fleet. Let's say that the vendor requires a username and password for each seat. How do you handle the provisioning of vendor specific accounts? How can you keep track of who needs software and who suddenly no longer does?

"More providers (healthsystems) are realizing the potential impact modern APIs have on bottom lines, both in patient care and in profit.  In a 2014 HIMSS Analytics Survey, 83% of healthcare provi

At the Bren School of Environmental Science & Management we have lots of spreadsheets.   We also have lots of duplicated data.   We have sheets for people, offices,  groupings of people, management of our space.  We have simulated databases in our web site.    We've started a journey to impro

At UCSF,  IT has partnered with the Clinical & Translational Science Institue (CTSI) and the Institute for Computational Health Sciences (ICHS) to build a de-identified version of its Caboodle - Clinical Data Warehouse (CDW)  to support UCSF research investigators to have gr

Learn about enterprise migration and how UC San Diego is strategically moving into the cloud.  UC San Diego is building a foundation to simplify the migration and onboarding process for both the Inform

In this track, we’ll discuss key concepts to jumpstart your cloud transformational journey. OneCloud Consulting, a division of ePlus, is dedicated to providing exceptional technical education and professional services.

Leadership is not found in a title.  Discover the core qualities of leadership to improve your effectiveness as a leader or emerging leader. 

Is the Service Portfolio for your organization growing? Is your organization taking a cloud first strategy? Have you ever wondered how you will manage access between all your on premises and cloud services?

The University of California System is big. Like, really really big. 10 campuses, plus a couple auxiliary units employ 21,200 academic staff, 144,000 administrative staff and serve 251,000 students.

Software as a Service is the new normal for many of us due to cost, staffing and speed of delivery.  There is a perception that SaaS means no IT is needed.  In reality IT is critical for most SaaS implementations to be successful.  IT’s role is more focused on business analysis, integration, auth

“Cyber Strong UC” is a collaborative project of the systemwide Information Security Awareness Workgroup, which includes representatives from 13 UC locations.

UC must managing cyber risk. Gone is a policy that tells you to write a policy. Time to think. Pick up you sparring gear and get ready to roll. UC has an all-new electronic information security policy that puts you in the cage.

The Health Stack project at UCSF CDHI (Center for Digital Health Innovation) is deploying a referral solution for Pediatric Access Center (PAC) in April 2018 to improve the efficiency of processing incoming referrals from community clinics, and to provide greater transparency of referral status t

Moving from a traditional data center model to AWS creates many challenges including handling incident response for AWS systems.

Come see how the UCCSC 2018 Mobile Application was developed! Talk to include technical details about platform, language, and tools used.

Construct an automated process from scratch in under an hour! Learn how Laserfiche provides easy-to-use e-forms and workflow tools to accelerate and optimize your processes.

This session will present an overview of a "Kaizen Event" experience at UCSB intended to identify improvements to our Work Ticket Management System. Kaizen is Japanese for “Good Change” and “is the practice of continuous improvement”.

For technology to be truly sustainable, it must also be accessible. Thankfully, the UC has a web accessibility policy. But what can individual UC campuses do to promote accessibility and build it into their processes?

If you had access to a fully featured integration platform, with no need for an extensive RFI or RFP process, yet had increasing support and backing of multiple campuses behind it.....would you use it?

Sautter Award Winner: American Viticultural Areas Digitizing (NEWLY ADDED SESSION)

Dearly beloved,

The session will facilitate a discussion on the challenges and successes of women participants in IT, how we have overcome the (the bad and the ugly) obstacles by bringing our unique skill sets to the table, and share ideas on (the good part) how to support your IT career goals,

Higher education needs to graduate students on time. Some benefits include: decreasing the student's cost of education and more space for new students. 

UCSD has developed a research-based service quality assessment tool which they have used for many years, and they now have a team which can adapt this tool to the needs of other campuses.

UCSF Schools of Dentistry, Pharmacy, and Nursing collaboratively developed and implemented a Shared Education Data Solution (SEDS)--a system to supplement our campus Student Information System with program-specific tracking capabilities to support the needs of teaching and learning.

This is a class about how to get better facilitating your own career success. Sysadmins and technologists are typically heads-down-work-hard types who do good work but struggle when it comes playing the business game to advancement and recognition of their work.

In less than 18 months, UC Santa Cruz moved two major mission-critical applications - consisting of nine distinct components - from on-prem to the cloud.  In this talk, we will discuss at a high level:

• the impetus behind these changes,

Learn how to build Serverless Enterprise Applications using managed AWS services.

The UCCSC 2018 web site is the best ever! Ammirite folks?

Come to our session and you could win a prize! You can also find out how we implemented 2-step verification (or 2 factor authentication) for staff and faculty at UC Berkeley. 

The UCSF Precision Medicine effort and the research enterprise need to obtain consent from patients in order to use remnant blood and biological specimens for research.

Learn how google crawls your sites and how to optimize your website for search, from Adam Napolitan the Director of Web Communications at UC Davis.

For students to be able to succeed in today’s tech industry, relevant experience is often required even at entry level positions.

As healthcare providers open up patient access to their digital health records, it presents scenarios where patients use mobile apps to “pull” their health records from different providers in one place, or direct a provider to send their data to another provider.

The UC Davis W.M.

UCI's Community Provider Database, a resource for Wellness, Health & Counseling Services was created in collaboration with the Student Health Center, Counseling Center, Campus Social Workers, and CARE (Campus Assault Resources & Education).