Bio
Six years of experience working as UCOP aiding transformation to common best practices and continuous improvement.
Proactive, results-focused professional with a history of driving efficiency and excellence for multi-sized companies (start-up through to Fortune 500 and Higher Ed) across a diverse range of industries. Instrumental in developing and executing strategies that measurably improve quality and customer service. Actively seeks opportunities to lower costs and raise productivity, while ensuring compliance with regulations and best practices. Strong communicator and team builder with a proven ability to lead high-value projects, manage critical change efforts, and contribute to company revenue and growth.
Specialties: Operations Management • Service Transition •Team Building & Leadership • Budget Management • Project Management • Strategic Planning • Change Management • Quality Assurance • Process Improvement • Contract Negotiations • Vendor Management • Regulatory Compliance (ISO, SOX, SAS/ISAE, GLBA, PCI) • Best Practices • Communication • Customer Service
