Coaching to Quell Lingering Resistance in the Wake of Change

Jane Harrington
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Proctor

Coaching to Quell Lingering Resistance in the Wake of Change

The change has been implemented. Perhaps it is a university or system wide change that has been rolled out with presentations, workshops, staff meetings. Or maybe the change focused on a particular unit. While the change has physically occurred, not everyone is on board with the new program. Resistance may be overt and/or covert. You sense an underlying hope of too many people that this change will go the way of some earlier changes…nowhere...

In this 45-minute interactive presentation, Barrett McBride, PhD, MCC and Jane Harrington, JD, PCC, will address effective coaching techniques that change agents can use in the all-important post-implementation stage of change.

Learning Objectives:

· Definition of Change Resistance Coaching and why it is powerful in the post-implementation phase of change

· Understanding of root causes of change resistance beyond the conventional

· Coaching techniques that create awareness and crack resistance

Previous Knowledge

None

Software Installation Expectation

None