From Service Desk to Scrum team: Unexpected Career Opportunities in IT (NEWLY ADDED SESSION)

Joleen Locanas
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Proctor

First, a look at ITSM career paths and the relationship to workforce development - why it is crucial to the health of an IT organization.

Next, a Business Analyst shares with you her journey through IT.

Then, get a glimpse at how a (non-development) Scrum Team drives organizational growth by utilizing tools and techniques from Project / Portfolio management, Agile Scrum, Lean/Six Sigma, Organizational Development / Change Management, and Business Analysis.

Finally, Q&A with audience.

Previous Knowledge

Participants of all skill levels welcome, open discussion following presentation.

May be most relevant to participants interested in

  • (Other-than-technical) Career Path / Career Development, Workforce Development
  • Strategic Planning & Organizational Development
  • Agile Scrum in Non Software Development Environment
Session Files