Revisit this online presentation: https://share.nearpod.com/vsph/ruhrcQd7Lu
The University of California has been contributing to an EDUCAUSE Center for Analysis (ECAR) working group that is examining the ITSM concepts of a “service owner”. A service owner is accountable for the delivery of an IT service and ensures that the service receives strategic attention and appropriate resources to support the mission and needs of the Institution. The service owner is responsible for the service as a whole through its entire lifecycle and is accountable to the person in charge of overall IT service delivery.
Come to our session and you could win a prize! You can also find out how we implemented 2-step verification (or 2 factor authentication) for staff and faculty at UC Berkeley.
Get the low down on our technical approach (Duo, CAS, Grouper) as well as our outreach campaign tips and tricks. We'll tell you the full story - the highs, the lows and everything in between. See you there!
(No dance shoes required.)
What we do is important. Without a connection of how our actions impact our organization, change can become an insurmountable obstacle rather than a positive agent for success.
Change is the new normal for many of us, however we often find ourselves having difficulty in adjusting to the new environment. How do we personally connect ourselves to the goals we are trying to achieve as an organization to either initiate change or help ourselves and others to adapt?
Dearly beloved,
We gather here today to honor the memory of our friend, paperwork. To paperwork's friends, paperwork was also known as the faxed letter requirement. To others, paperwork was the person who responded to email when they felt like it. While to some others, it was the manual data-entry into spreadsheets. To us, paperwork was many things, but to me, I knew paperwork as inefficiency.
Make the most efficient use of your time by enjoying your lunch while you learn about continuous process improvement and how to participate in this growing community! In this two-part session, you’ll learn about Lean Six Sigma and find out how to connect with colleagues to keep the conversation going.
The session will facilitate a discussion on the challenges and successes of women participants in IT, how we have overcome the (the bad and the ugly) obstacles by bringing our unique skill sets to the table, and share ideas on (the good part) how to support your IT career goals, how to support other women in meetings and what actionable steps can we take home to improve our workplace, and create a more inviting and supportive/equal IT environment for women. Find out from colleagues how some women have navigated their way in tech and succeeded.
A surprising amount of code essential to academic research is written by postdocs, graduate students, and programming staff on limited grant appointments in research labs. The process of transitioning ownership of code to a new research programmer is challenging under the best circumstances. Unfortunately, a lack of consistent code versioning practices, build procedures, supporting data, use documentation, integration testing, and outside collaboration often makes this transition considerably more difficult.
We all know that writing reports or making pretty graphs can only take you so far. Let’s show you what happens when you engage your stakeholders with dynamic graphs that can responsively represent your data the right way. Learn tips and tricks on how data can be visualized to help guide you in your decision making. Finally, we will uncover some of our lessons learned and things to avoid from past use cases.
Our IT communities aren’t just for socializing. Ideally, it foster learning, lets us get our job done faster, and encourages us to collaborate for campus-wide successes. Every campus focuses on community development in different ways. Learn about different approaches and what works and what doesn’t and take away a new idea for your campus.
Moderated by Tom Andriola
