Our IT communities aren’t just for socializing. Ideally, it foster learning, lets us get our job done faster, and encourages us to collaborate for campus-wide successes. Every campus focuses on community development in different ways. Learn about different approaches and what works and what doesn’t and take away a new idea for your campus.
Moderated by Tom Andriola
Want to do something when you see coworker being talked over, but aren't sure what? Tired of feeling helpless when you read an offensive email on your community's mailing list, but have no idea how to respond? This panel will discuss simple, everyday ways to support underrepresented technologists in your workplace and community. Participants learn techniques that work at the office, at conferences, and online.
UC San Diego is undergoing a physical, intellectual and cultural transformation. But we have a problem: the systems and processes that were once state-of-the-art are no longer adequate in supporting our core business functions. We’re not just talking about replacing a single ERP system, which is enough to bring an institution to its knees. We’re talking about transforming all core business systems and administrative processes across the campus. We’re talking Financial, HR, Research Administration, Student Information Systems, and more!
Maintaining an enterprise software system is not walk in the park. The system is critical to the daily job of fleets of staff members across over 50 departments on the UCSB campus. As much alluring as 'greenfield development might be, the 'nuke and pave' solution is far too disruptive to be considered a viable option. Instead, the goal is to keep University business going: tracking proposals into grants, budgeting for payroll and other expenses while meeting grant requirements. The technology that presents these tools to the end user should not be apparent to them.
We have all experienced situations where seemingly great technological solutions get implemented and then they fail spectacularly. This can be from low user adoption, complex processes or the simple fact that the solution was not what was ask. In this interactive session, we will delve into several frameworks to help you better understand your customers and clearly define their problems before creating a technological solution. We will introduce concepts of measurement that are rooted in project management, LEAN and change management, to track your project's progress.
For students to be able to succeed in today’s tech industry, relevant experience is often required even at entry level positions. As members of the university IT department, we have the unique ability to not only provide a job opportunity for students to gain this experience, but also to provide valuable mentorship along the way. This presentation will cover how our web development team at UC Irvine hires and mentors student IT employees so that they are ready for the next step in their career.
Joint session with UCD and UCI presenting/discussing their innovation initiatives. More details to be updated here soon.
Do you want to help grow your organization's cultural values of innovation, experimentation, creativity and “success thru failure”?
Do you want to create a scalable and sustainable innovation initiative to enable broader innovation across your organization?
Well so do we!
We all write email, give presentations, and/or answer lots of questions from our teams and managers. The "What? So What? Now What?" method lets you quickly and concisely frame and address any topic in any of these formats. In this session, we'll explain the method and show how easy it is to use. We'll apply it to conversation, email, and longer form material. You'll learn how the method saves time and provides clarity. We'll do demos in real time. If you write a lot of email, do presentations, or even just answer lots of questions, this is the session for you!
User interaction is fundamental to successful IT operations within an organization. A disconnect between the end user point of view and the IT professional is growing. This talk will present examples on how to ease the strain of interacting with end users and provide insight on how to bridge the communication gap between the IT professional and they people they support. The skills used to communicate with the end user, in all IT career fields, are notoriously lacking.
All too often, we select technologies based on their abstract capabilities and feature sets -- or worse, on their ability to fit in a budget -- rather than on their strategic appropriateness for a school's mission and culture. This is an unavoidable consequence of the world we work in. Sadly, it all too often can lead to the mis-application, misuse, and in the end the underutilization of a technology or set of tools, and a loss of value, resource, and effort.
But wait! All is not lost!
