Leadership is not found in a title. Discover the core qualities of leadership to improve your effectiveness as a leader or emerging leader.
This session is for:
UCSD has developed a research-based service quality assessment tool which they have used for many years, and they now have a team which can adapt this tool to the needs of other campuses.
We will be presenting a description of the tool, and effective techniques for using the analytical results toward continual service improvement.
The session will facilitate a discussion on the challenges and successes of women participants in IT, how we have overcome the (the bad and the ugly) obstacles by bringing our unique skill sets to the table, and share ideas on (the good part) how to support your IT career goals, how to support other women in meetings and what actionable steps can we take home to improve our workplace, and create a more inviting and supportive/equal IT environment for women. Find out from colleagues how some women have navigated their way in tech and succeeded.
In 2014, Vanessa Kaskiris joined a team in IT at the University of California, Berkeley. Subsequently, and after repeated escalations to management, she would initiate one of the largest investigations in University history and prove a hostile work environment based on gender.
I wish to discuss the history of women in STEM fields (focusing on the computer industry), including the challenges and the lessons learned. That history has a bearing on current workplace issues, and gives us a context. I would like to conclude with some practical tips and ideas for promoting change, fostering professional growth, and mentoring.
First, a look at ITSM career paths and the relationship to workforce development - why it is crucial to the health of an IT organization.
Next, a Business Analyst shares with you her journey through IT.
Then, get a glimpse at how a (non-development) Scrum Team drives organizational growth by utilizing tools and techniques from Project / Portfolio management, Agile Scrum, Lean/Six Sigma, Organizational Development / Change Management, and Business Analysis.
