Bio
My experience is developing enterprise strategies, platforms, and teams to support a wide variety of IT Services. Groups I currently direct include Business Intelligence and Analytics, Email, Service Desk, Field Support, Endpoint Management, Asset Management, Enterprise Content Management, Web Technologies, and Integrated Collaboration Services.
Solutions include Microsoft 365, Google Apps for Education, Cognos, Tableau, native iOS & Android apps using React Native, ServiceNow, Zoom, DocuSign, Amazon Web Services, and Web content management services using Hannon Hill Cascade Server.
Specialties: cloud services, management, project management, SEO, analytics, ITIL, service management, customer engagement, e-commerce, usability, accessibility, user interface design, content management systems, application portals, mobile frameworks, responsive web design, integrated email, webcasts, and public speaking.
